Please leave your message below or contact us via Email hello@aura-vive.com
For all Orders Over USD 65
Please refer to the T&C
Payment Cards Accepted
Contact us Anytime
For all Orders Over USD 65
Please refer to the T&C
Payment Cards Accepted
Contact us Anytime
Last Updated: 27 February 2025
Welcome to Auravive! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Auravive ("we," "us," or "our"). By accessing or using our website and purchasing products, you agree to comply with these Terms. Please read them carefully.
1. General Information
Auravive is a jewelry retailer offering a curated selection of high-quality pieces. By using our website, you confirm that you are at least 18 years of age or have parental/guardian consent to engage in transactions.
2. Product Information
We strive to display accurate information about our products, including descriptions, pricing, and availability. However, variations in color and design may occur due to lighting conditions and individual monitor settings. It is advisable to review product descriptions carefully before making a purchase. All products are subject to availability. We reserve the right to discontinue any product at any time.
3. Pricing and Payments
Prices listed on the website are in USD and include applicable taxes unless otherwise stated. Shipping costs are additional unless specified. Payments must be made at the time of purchase, and accepted payment methods include [list accepted methods, e.g., credit cards, PayPal]. Consumers are required to provide accurate payment information to complete the transaction. Failure to do so may result in the cancellation of the order. Consumers should verify the final price at the time of purchase.
4. Shipping and Delivery
We offer international shipping. Shipping costs and estimated delivery times will be displayed at checkout and may vary based on the selected shipping method and destination. Once shipped, we are not responsible for delays caused by the courier or unforeseen circumstances. We recommend allowing for additional time during peak seasons.
5. Returns, Exchanges, and Refunds
We accept returns within [insert return period, e.g., 30 days] of delivery for items in their original, unused condition. Custom or personalized items are non-refundable. Refunds will be issued to the original payment method within [insert timeframe]. Shipping costs are non-refundable unless the return is due to our error. To initiate a return or exchange, contact us at hello@aura-vive.com. Items must be in their original condition and packaging. Any associated fees or limitations on returns should be reviewed in advance.
6. Warranty and Care Instructions
Jewelry items may come with a warranty that covers manufacturing defects. It is essential for consumers to follow care instructions to maintain the integrity and appearance of their jewelry. Neglecting proper care may void any warranty claims.
7. Limitation of Liability
To the fullest extent permitted by law, Auravive shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our liability is limited to the purchase price of the jewelry item.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the merchant operates. Any disputes arising from these Terms will be resolved in accordance with local laws.
9. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review the Terms regularly.
10. Contact Us
If you have any questions about these Terms, please contact us at hello@aura-vive.com
For VIP member's Terms & Conditions, please visit https://aura-vive.com/pages/vip-terms-conditions.
By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. It is advisable for consumers to retain a copy of these terms for their records.
